Is your snow management team ISO certified? Garden Grove Landscaping is proud to hold the distinction of being the first snow management company in Canada to achieve ISO 9001/SN 9001 certification. What does ISO mean and why is it important for you to hire a snow management company with ISO certification?
The International Organization for Standardization (ISO) is an independent, non-governmental international organization with headquarters in Geneva, Switzerland. ISO brings together experts to share knowledge and develop voluntary, consensus-based, market relevant international standards. These international standards are designed to:
- Ensure the safety and quality of products and services
- Facilitate international trade
- Improve the environment
- Support innovation
- Provide solutions to global challenges
Why is ISO Important for Consumers?
When doing business with an ISO certified snow management company, you can rest assured that the products, systems and services are safe, reliable and environmentally conscious. In terms of snow management, working with an ISO certified company means that the salt and de-icing products used are environmentally safe, the equipment is reliable and safe, and your snow management team is highly trained and follows strict international safety guidelines.
A quality management system, ISO 9001/SN 9001 helps consumers easily identify which companies have the processes and procedures in place to implement industry standards into snow and ice management operations. ISO 9001/SN 9001 helps snow management companies like Garden Grove Landscaping ensure that:
- Customer contracts always meet or exceed customer expectations
- Processes and procedures are in place and well documented
- Employees are exceptionally trained
- Safety protocols are met or exceeded.
Studies show that ISO standards help businesses to:
- Increase customer satisfaction through improved safety, quality and processes
- Reduce their impact on the environment.
Can ISO Certification Lead to Decreased Costs and Superior Service?
You may think that working with an ISO 9001/SN 9001 certified snow management company will lead to increased consumer costs, but this isn’t necessarily the case. In fact, studies show that ISO standards help businesses to cut costs through improved systems and processes.
For example, some snow management companies have reduced their insurance premiums by more than $25,000 because they were ISO 9001/SN 9001 certified. Savings on a companies’ operating costs mean that snow management leaders can pass those savings on to their customers, while offering increased service that is superior to those without certification.
How to Tell if a Snow Management Company has ISO Certification
When looking for a snow management company, it’s standard to ask for proof of insurance, but do you ask about ISO certification? Snow management companies with ISO certification are proud of their achievement and will likely tell you they have earned ISO 9001/SN 9001 certification before you even have to ask. However, if you’re not sure, it’s important to ask and to request proof of certification, which looks like this:
Garden Grove Landscaping recently completed its Surveillance Audit and passed with flying colours. We’re proud of our achievement and are confident that the benefits our ISO certification offers to you, our customer, make the certification process well worth the effort.
POSTAL CODE CHANGE: Please note that the Garden Grove Landscaping postal code has changed to L8B 1K5. Our 136 5th Concession location remains unchanged. Please edit our contact information accordingly.
Written by Paul Lammers
Paul Lammers is the vice-president of operations with Garden Grove Landscaping. Garden Grove provides Commercial Landscape Management Services across the Golden Horseshoe, GTA and Southwestern Ontario. Paul may be contacted at firstname.lastname@example.org or 1-866-996-1099.