We believe at Garden Grove Landscaping that part of building trust comes through a commitment to following through on our promises. Our C.A.R.E. commitment of Consistency, Accessibility, Reliability and Expertise provides the framework for that promise.
Our promise is to service our customers with excellence because our customers are the reason we exist.
CONSISTENCY is particularly important to build a relationship of trust with all our customers. We will be steadfast in our service with dedicated company representatives, professional practices and procedures, understanding expectations and ultimately exceeding them.
ACCESSIBILITY in providing exceptional communication on every interaction. We will always be accessible and responsive, from our office communications through to site meetings, reporting and information sharing through service updates. We will keep our customers informed.
RELIABILITY in doing what we say we will do, when we say we will do it, and doing it right the first time. We will achieve this through our work performance, maintaining timelines, scheduled site visits, addressing potential problems, providing solutions and recommendations for improvements.
EXPERTISE will be achieved through our commitment of continuous improvement and quality management. Our knowledgeable staff will be courteous and respectful. We will ensure that our customers have a positive experience resulting in long-term, year-round relationships.
This is the promise behind everything we do at Garden Grove Landscaping Inc.