Finding a new contractor is easier than ever before. A quick Internet search will bring up dozens of websites and a host of potential contractors all vying for your business. But should you find a new landscaping or snow removal contractor?
A long-term relationship with your contractor offers many benefits that simply can’t be matched by frequent contractor changes.
Great Contractors Go the Extra Mile for You
Your contractor should be able to follow instructions, stick to your budget, and meet deadlines. But these requirements are just the bare minimum. If your current contractor can’t meet these three basic requirements, then you may want to consider looking elsewhere.
Look for a professional contractor who:
They should keep you informed, provide feedback, and be available when you need them.
Identifying potential issues is important, but you need someone who knows you and has a solid solution on hand that meets your goals.
Rather than getting tunnel vision on their specific task a great landscaper and snow removal expert will be passionate about the long-term success of your property, and can see the forest through the trees. In landscaping that might mean understanding the overall desired effect rather than just the specific component of the project that they are working on. With snow removal it will be an understanding of the value you place on rapid response, communication and the safety of your tenants.
Generally, contractors who are in it for the long haul will exhibit these traits, and are worth developing a long-term relationship with.
Benefits of a Long-Term Relationship
If you have an effective contractor, then do everything you can to hold onto them. The added benefits of a long-term relationship include:
- Reliability: Working alongside one contractor over time allows you to build trust. They know you’ll hold up your end of the contract, and you know they’ll provide dependable, reliable service.
- Peace of mind: Peace of mind comes with the comfort of working with someone you know you can trust. A new contractor is always an unknown.
- Better service: The longer your relationship with a contractor lasts, the better they get to know your wants, needs, and difficulties. This might mean they know which paths on your property have the highest foot traffic, the times you prefer to be contacted, and your approach to solving-problems.
- Preferred pricing: Many contractors will offer grandfather or preferential contracts for long-term clients
How to Build A (Better) Long-Term Relationship with Your Contractor
To build a better long-term relationship with your contractor:
- Start strong : Find the right contractor by interviewing multiple applicants, researching different companies, and collecting quotes.
- Communicate : Communication is a two-way street. If you don’t talk to your contractor, then they may be less likely to communicate with you. Any good contractor wants to see the job done right so never hold back on any suggestions or questions that you might have.
- Be the type of client you would want to work for To build a healthy long-term relationship remember to respect your contractor and the work they do for you.
Written by Paul Lammers
Paul Lammers is the vice-president of operations with Garden Grove Landscaping. Garden Grove provides Commercial Landscape Management Services across the Golden Horseshoe, GTA and Southwestern Ontario. Paul may be contacted at firstname.lastname@example.org or 1-866-996-1099.